INFORMATION SECURITY
TEDhome is committed to protecting the privacy of Customers’ information.
1. Purpose and scope of collection
To access and use some services at TEDhome.vn, Customers may be required to register with personal information (Email, Full name, Address, Contact phone number…). All declared information must be accurate and legal. TEDhome.vn is not responsible for any legal issues related to the declared information.
We may also collect information about the number of visits, including the number of pages the Customer views, the number of links the Customer clicks and other information related to connecting to the TEDhome.vn site. We also collect information that the Customer’s Web browser uses each time it accesses TEDhome.vn, including: IP address, browser type, language used, time and addresses that the browser accesses.
2. Scope of information use
Tedhome.vn collects and uses Customer’s personal information for appropriate purposes and in full compliance with the content of this “Privacy Policy”.
When necessary, we may use this information to contact Customers directly in the following forms: sending open letters, orders, thank you letters, SMS, technical and security information…
3. People or organizations that may have access to the information
TEDhome.vn staff use information to provide services;
Tedhome.vn (and/or our affiliates) may also provide Customer Personal Information to service providers, suppliers or agents including but not limited to website hosting services, data analysis, marketing, processing of credit card transactions, and service provision;
Competent state agencies in case tedhome.vn is required to provide Customer information.
4. Information storage time
Member’s personal data will be stored until a cancellation request is made. In all other cases, member’s personal information will be kept confidential on tedhome.vn’s server.
5. Means and tools for users to access and edit personal data
Currently, the website has not yet deployed a page to manage members’ personal information, so accessing and editing personal data is based on customer requests in the following ways:
Call the customer service hotline 024 5640225, use professional skills to identify personal information and the hotline staff will support editing on behalf of the user.
Leave a comment on the fanpage or send feedback directly from the website TEDhome.vn, the administrator will check the information and contact the user again to confirm the information and the administrator will edit the information for the user.
6. Commitment to protect customer’s personal information
TEDhome.vn commits to keep members’ personal information on TEDhome.vn absolutely confidential according to TEDhome.vn’s personal information protection policy. The collection and use of each member’s information is only done with the consent of that customer, except in cases where the law provides otherwise.
TEDhome.vn does not use, transfer, provide or disclose to any third party except in the case stated in Article 3 regarding the member’s personal information without the member’s consent.
In case the server storing information is hacked, leading to the loss of members’ personal data, tedhome.vn will be responsible for reporting the incident to the authorities for timely investigation and notification to members.
Absolute security of all online transaction information of Members on website tedhome.vn
We shall not be responsible for and not resolve any complaint related to any incorrected personal information in initially regislation.
